Questions & Answers

• home
• en espanol
• about us
• FAQ's
• resources
• specs
• videos
• blog
• contact us

FAQ's

While the greatest amount of inquiries we receive are for tires in general, others require a little more explanation.

Here are examples of, and answers to the most frequent questions we receive:

Q. Are the prices of the tires per piece, and do they include freight?

A. The price per tire is indeed per piece. All tires are quoted Ex-Works. This means that the freight is quoted from where it is sitting, and excludes freight, taxes, duties, container fees, and anything else you can imagine. The prices are quoted in USD.

Q. Why do you not quote prices with freight included on your site?

A. There are a few reasons, but the main one stems from the fact that the price of oil is fluctuating on a daily basis. These influence the quotes we get for freight. Another reason is because of the size of these tires. There are only a few companies, and even fewer independent drivers who have the necessary insurance to haul these tires. To quote our entire inventory in CIF fashion would be a logistical nightmare. If you would like a freight quote on some specific tires, please feel free to ask, and we will gladly get them quoted out as soon as is humanly possible.

Should you have a need for an immediate quote, please send an email to admin@buybigtires.com .

Q. Can I arrange my own freight?

A. Yes, but it will probably cost you more. We don't mark our freight up, and we have a solid network of freight brokers and forwarders that we deal with on a daily basis. Should the freight company damage the tires in handling, we also manage the insurance reimbursement claims. It'll be easier for you if we handle it, but you are more than welcome to take on the responsibility.

Q. How can I become your representative in my state, country, geographic region?

A. Currently, we do not offer the opportunity to represent us in any capacity, internationally or otherwise. The paperwork requirements, in addition to the cost of supporting a staff outside of our office are not currently justifiable.

Q. Can't I work for you on a commission only basis?

A. While this works quite well for most normal businesses, the OTR industry at present time does not afford us this luxury. We can only work with you if we trust you implicitly. Usually, this is because we have worked with you before on a more than a few deals, in which case, you already work for yourself, and you don't need to be hired by us.

Q.What are your current financial terms?

A. Our standard terms are 100% via bank wire or cashier's check.

Q. Do you offer terms (10,30, or 45 days) on purchases?

A. The short answer is "no". We do not offer credit. Should you wish to pursue an alternative arrangement in terms, you should contact management directly @ + 919-300-7222.

Q. Will you work off of an LC(Letter of Credit)?

A. We do not work off of LC's, for two reasons:

1. The enormous documentation fees. By the time we overnight documents internationally, dot all the "i's" and cross all the "t's" with the bank, and waste precious days waiting for the money to hit, it is not worth our time to bother with this method of payment, nor does it help the customer get their tires quickly.

2. The security that an LC once provided has been compromised by forgeries, fakes, and Photoshop. We can no longer guarantee that it is genuine, until we have wasted precious resources in procuring documentation, shipping fees, and more.

Bottom line, LC's are not the best use of our time, or yours. A bank wire is best, as the funds verify within a very short period of time, and allow us to go ahead and lock the tires down for you.

Hopefully this Q&A has helped you with regards to pursuing business with our business. Should you need clarification or answers to any other questions, please contact us via email at admin@buybigtires.com or via telephone at +919-300-7224.